# Get started with BigRadar

Let's setup things quickly to setup the engagement & messaging on your website.

### How to signup?

Just [go to the signup page](https://app.bigradar.io/register) and provide some basic info to set up your new account. we just need the following data for new signups.&#x20;

* Your name
* Email
* Create password
* Accept terms of use

After signup, you can follow this step by step guide to [set up your new account. ](/quick-start/setup-new-account)

### Coming from other platforms?

If you are you looking to migrate from the previous platform which you're using. We would be happy to help you. Please [reach our team](mailto:team@bigradar.io) for quick assistance.&#x20;

However, you can import you can customers data directly in the users section by importing a CSV file.&#x20;

### How to integrate BigRadar on your website?

It's quite simple and you don't need to be a developer. Our team has [explained in this post](/quick-start/install-bigradar-on-your-website) about how you can easily integrate in less than 5 mins.&#x20;


# Setup new account

Learn how to quickly setup your account and get started with messaging using BigRadar.

First things first. Thank you for signing up for BigRadar.

After signup up, you must have got an email to verify your email. Without verifying your email, you cannot proceed further to set up your account.&#x20;

If you are not getting the email in your inbox which is a very rare case, but exceptions are everywhere. Please check your junk/spam folder. Once, verified. Let's proceed to next step.&#x20;

### Steps to complete the account setup

* Create a new project (website).&#x20;
* Get code snippet and install on your website.
* Verify the installation.&#x20;
* Download mobile apps.&#x20;
* Create your first bot
* Setup custom data fields.&#x20;
* Invite your team.&#x20;
* It's done.&#x20;

**1. Create a new project**\
Enter your brand name and website address, this will reflect on your website as your brand in messenger on top title.&#x20;

![Create your first project. ](/files/-MFAqyITvsi4OI-JR_OB)

**2. Get code to install on your website**\
Step 1 - Copy the above code and paste before \</body> tag on all pages.\
Step 2 - Upload the file on your server and visit your website to test it.\
Step 3 - Visit <https://app.bigradar.io/#/conversations> to chat with your visitors

![Copy the code and paste before \</body> in your HTML](/files/-MFArY-sXf2YXFE5PFI4)

**3. Verify the Installation**\
When you have placed the code in your pages, Please click on verify to test whether the code is successfully placed on not. If you're facing any issues with verification. Please reach us.&#x20;

**4. Download the Mobile Apps**\
You can download the apps to get instant notification when someone messages you from your website. It helps you in increase your sales and responsiveness to customers.&#x20;

BigRadar on [iOS App Store](https://apps.apple.com/in/app/bigradar-engage/id1492744409) | BigRadar on [Android Play Store](https://play.google.com/store/apps/details?id=io.bigradar.app.bigradar\&hl=en)

**5. Create your first Chatbot**\
Well, that's important to engage visitors, else you will miss many opportunities. We have written a complete guide to [create your first bot on BigRadar on this post](/chatbots/create-your-first-chatbot).&#x20;

**6. Setup custom data fields.** \
Every business is different with different process and type of services. So, we make BigRadar highly customization to fit in any type of business requirements.&#x20;

Our team have explained about custom fields here on this post.&#x20;

**7. Invite your team**\
You can have multiple team members to respond to your chats and messages. It improves the collaboration and customer experience between different departments.&#x20;

{% hint style="info" %}
Please go to Settings > Team > Add New Team&#x20;
{% endhint %}

**8. It's done.**

We hope you'll enjoy the product. We would love to have your feedback on any improvements needed.&#x20;

How to contact our team?

Well, again. BigRadar Messenger is appearing on your screen on the right bottom.

![BigRadar Support](/files/-MFAvDg6MN4PGmAnURvi)

{% hint style="info" %}
Say "hi" to us.&#x20;
{% endhint %}


# Install BigRadar on your website

Get it ready on your website in less than 30 seconds. It's super simple.


# Link to open BigRadar Messenger

Provide links to BigRadar in a post, article or anywhere in the page to open the messenger for a conversation.

To create a link to open BigRadar Messenger, you can simple put the following code in your hyperlink \<a href="somelink.html"> \</a>

### Open BigRadar

```
onclick="BigRadar.open();"

Example code: 
<a href="yourwebsite.com" onclick="BigRadar.open();"> Visit my Website</a>
```

### Close BigRadar&#x20;

```
onclick="BigRadar.close();"
 
Example code: 
<a href="yourwebsite.com" onclick="BigRadar.close();"> Visit my Website</a>
```


# Create your first Chatbot

Engage people on your website by creating conversation engaging experiences.

Chatbots helps you can create multiple engagement trigger and collects the information smartly from people engaging with them.

BigRadar's Chatbot system is really smart and they work all day every time so that you don't lose any visitors. You can work on your business freely because BigRadar Bots are looking after your website 24/7.

### Steps to create your first ChatBot

There are two ways to create ChatBots

1. **Start with a template provided by us.**
2. **Create ChatBot from scratch**

I will tell you both ways. First, let's start with the very simple step

#### Start with a Bot template provided by us.

1. I am assuming you are already at BigRadar dashboard, Now click on the Bots option from the left Navigation Bar.&#x20;

* Next: You will see a blank page with a button in the center and top right corner "Start with Templates" **Click on that.**

![](/files/-MWXhKnMtb3K8xr0i3kC)

After clicking templates popup will appear, Select the template you like (More templates are coming)

![](/files/-MWXhc_HJ2BdpUrVwnNP)

Your Bot has been created, Next step is Editing a ChatBot We have written a complete guide to [How to Add/Edit Questions in ChatBot](/chatbots/how-to-add-edit-questions-in-chatbot)

![](/files/-MWXhg-32b-gnqQ2akcE)

#### Create ChatBot From Scratch

After landing on the Bots screen, you will see the button of create new ChatBot in the top right corner next to the templates button. Click on it.

![](/files/-MWXi0x7tPIo4dmo0nPM)

Next: Give your bot a name e.g Lead Collecting Bot.

![](/files/-MWXiKrsl9rL6usVXHFW)

Great! Your Bot has been successfully created, We have written a complete guide to [How to Create/Edit questions in ChatBot](/chatbots/how-to-add-edit-questions-in-chatbot).


# How to add/edit questions in ChatBot

Most of the businesses improve their chatbot questions and answer after creating it first time.

I am assuming you have already created your ChatBot, If not we have written a guide on [Create your first ChatBot](/chatbots/create-your-first-chatbot) you can follow this and then come to this guide.

### ChatBot Detail Page

Before diving into the questions part, let's look at the full ChatBot Details page. The ChatBot detail page is divided into 3 parts.

1. Header: where you can change the name and take actions on bot's visibility.
2. Questions: This is where you add/edit questions, flows, and  other options
3. Audience: Here you set visibility rules for bot e.g If the visitor is on category page show this bot. We have written the full guide on [How to set visibility rules for a ChatBot](/chatbots/how-to-set-visibility-rules-for-chatbot)

### Edit Questions

You just created a  ChatBot with the template and now it's time to edit those questions according to your needs. You will see 5 paths on the left side and they will work in this sequence, so the first message wil "Hi, Can we chat" from path 1.

![](/files/-MWXx4-1pBmaH9-j5SeG)

Click on Path 1, You will see the question input box where you can edit the question, and under it field types options for editing.

![](/files/-MWXxq-ga9DcsQFIGQbR)

Next: Below the question, there are reply buttons your visitors can choose from.

![](/files/-MWXxyYgS0gIll-91CeC)

#### Custom paths, based on your visitor's response

Your bot can redirect your website visitors to different paths according to their needs. Click on the paths in front of each option to select.  &#x20;

![](/files/-MWXxq-hXdTPwf22-KhO)

#### Edit Other Paths and Qualify Leads

Now, Click on the 2nd path

You can convert your visitor into a qualified lead with the help of data collector fields.

Click on the **type** under question input box and select **collect** **data**.&#x20;

![](/files/-MWY0R1gY3WDo9uhx933)

Give your field a name and select the field type you want the user to fill in.

![](/files/-MWY0ohh-osJY27jLyl1)

**Pro tips:**&#x20;

* Your lead’s attention will fade quickly. So, only ask for a maximum of 5 details. &#x20;
* While creating paths for users imagine aap visitors se inperson baat kar rahe ho. It will help you create meaningful questions and paths.

### How to Add Questions in ChatBot

You created a new ChatBot from the scratch and now it's time to add your question set to ask your new visitor.

&#x20;Next: To add your first question, simply type your question in the input field.

Tip: Your first message should be attractive so that you grab visitor's attention.

![](/files/-MWY1iPdpJlX_VS-1zI-)

Next: Add Options for the user to choose from.

![](/files/-MWY4XHld7drt7ewOHLR)

#### Custom paths for each option

Great! your first question is ready, now add the new custom paths for each option.

![](/files/-MWY5WFer9OyS9pkf9P6)

You can choose what type of question you want to ask your visitors.

Tip: Ask for visitors data (phone or email) before he/she get bored with all the questions and leave.

![](/files/-MWY65W5DN3BqYa_dJDe)

This is how you can add/edit questions in ChatBot and convert a website visitor into a qualified lead.

Next Step: Set a visibility rule for your ChatBot. We have written a full guide on [How to set visibility rules for ChatBot](/chatbots/how-to-set-visibility-rules-for-chatbot)


# How to set visibility rules for ChatBot


# Send your first email campaign

Our team is still working on the documentation. Please contact us at <team@bigradar.io> if you're facing issues.&#x20;


# Customize Messenger

Set your primary color, convey something amazing, show your team. Build trust.

Our team is still working on the documentation. Please contact us at <team@bigradar.io> if you're facing issues.&#x20;


# Manage Notifications

When you want to get notified and when you don't want. You got the control.

Our team is still working on the documentation. Please contact us at <team@bigradar.io> if you're facing issues.&#x20;


# Manage Team

Team is always important to deliver the best experience. Get your sales & support department on BigRadar in no time.


